The Official Airport Assistance Network of the World Airports
Security and passport control queues at OTP can become unpredictable during the morning European departure banks and evening arrivals. Airport Assist's Fast Track service helps eligible travelers move through priority screening and border-control channels more efficiently, reducing waiting times and making tight connections more manageable.
An Airport Assist representative welcomes you directly at the terminal entrance, arrival hall, or aircraft gate (where permitted). The service is especially useful for first-time visitors to Romania, elderly travelers, and passengers unfamiliar with Schengen and non-Schengen departure procedures.
For travelers facing long waits between flights, Airport Assist can arrange access to Bucharest Airport's business lounges located near Gates 3, 9, and 12. These lounges offer comfortable seating, refreshments, workspaces, Wi-Fi, and a quieter environment away from the busy departure halls.
Designed for executives, diplomats, celebrities, and travelers who value privacy, VIP assistance provides personalized airport handling from arrival to boarding. Airport Assist coordinates priority processing and escorts passengers through the airport with minimal hassle.
Families traveling with young children often appreciate help navigating security, strollers, and boarding procedures. Airport Assist also coordinates wheelchair assistance and mobility support for elderly passengers and travelers with reduced mobility.
Heavy luggage can quickly become exhausting, particularly after long-haul flights. Airport Assist can arrange baggage handling support from check-in to baggage claim, helping travelers move comfortably through the terminal.
If you're connecting through Bucharest on separate tickets or transferring between Schengen and non-Schengen flights, Airport Assist helps navigate transfer procedures, airline desks, and departure gates, minimizing confusion and reducing connection stress.